Effective Date: 2 July 2026

Thank you for shopping with Natura Glamour. We are committed to delivering your order quickly and securely.

Order Processing

• Orders are typically processed within 1–2 business days after payment has been received.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak sale periods, processing times may be slightly longer.

Shipping

• We currently ship throughout Australia and also ship Internationally too. 

• Shipping costs are calculated at checkout based on your order and delivery location.

• Once your order has been dispatched, you will receive a confirmation email with tracking details (where available).

Delivery Times

Estimated delivery times are:

• Standard Shipping: 3–7 business days

• International Shipping: 3–7 business days (where available)

Delivery times are estimates only and may vary depending on your location and courier delays.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. Natura Glamour is not responsible for delays or additional shipping costs resulting from incorrect or incomplete delivery information.

Lost or Damaged Parcels

If your order arrives damaged or you believe your parcel has been lost, please contact us within 7 days of the expected delivery date. We will work with the courier to investigate and resolve the issue.

Contact Us

If you have any questions about shipping or your order, please contact us on the below email

Email: info@naturaglamour.com

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